Privacy Policy

1. Introduction

Surprise by Adunola ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Event details (date, type, guest count, preferences)
• Payment information (processed securely through third-party providers)
• Communication history and preferences

2.2 Automatically Collected Information

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our event planning services
• To process your bookings and payments
• To communicate with you about your events and our services
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Vendors, venues, and partners necessary to execute your event
• Payment Processors: To process transactions securely
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

To exercise these rights, please contact us at privacy@surprisebyadunola.com

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@surprisebyadunola.com
• Phone: +234 803 456 7890
• Address: 15 Admiralty Way, Lekki Phase 1, Lagos, Nigeria
• WhatsApp: +234 809 876 5432